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What are your shipping rates?
When you checkout you can choose how you want your order shipped. Below are the following options:
Royal Mail 1st Class - (UK Only) cost £2.79 generally your order will arrive within 3-5 working days.
International Shipping - (Shipping outside UK Only) cost £3.99 generally your order will arrive within 7-14 working days.
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Do you ship outside of the UK ?
Yes, we do ship orders Internationally, in fact, we ship to all Worldwide locations.
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How do I enquire about a decal I'm interested in from the website?
If you have a question about a particular decal, then you can click here to email us, stating the Title of the decal you are enquiring about.
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What payment methods do you accept?
We currently accepts most major credit cards through 2Checkout, 2Checkout.com, Inc. is an authorized retailer of goods and services provided by Sign & Print Graphix. We also accept SWITCH and SOLO, via Paypal.
We also accepts cheques or Postal Orders, in GBP £ Sterling only.
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Are my payments secure ?
Yes. To provide credit card security and keep your personal information safe, we use Secure Sockets Layer (SSL) technology, the most widely used data encryption coding system for secure e-commerce transactions. All of your information is encrypted (scrambled) prior to being sent over the Internet to our system. To protect your information once we receive it, we place it on systems behind secure firewalls, which are communication-management computers designed to keep information safe and inaccessible to other Internet users. If your browser doesn't accept the SSL technology, transactions will not be permitted.
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The item i want to order has multiple colours, how do i tell you exactly which colours i want ?
When you have added your item to the cart, and your progress to Checkout, there is a box where you can write any specific size or colour requirements.
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How do i specify a more exact size than offered by the size choices ?
When you have added your item to the cart, and your progress to Checkout, there is a box where you can write any specific size or colour requirements.
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Do you have a printable catalogue of all your stickers?
Since our online library is constantly being updated with new stickers we do not carry a printed catalog of our decals, but you can view all of them online here.
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Can I lacquer over the stickers ?
Yes. Our decals do withhold their integrity when lacquered to a surface with a water based lacquer. If you are unsure about our vinyl material working with the lacquer you will be using, write us an email and we would be glad to send you a sample of the vinyl material that you could test and see if it holds up.
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How long does it take for the decals to be shipped and received?
Once you place your order it is placed into our production schdule. Generally it takes 3-5 business days to process your decal order.
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Do the stickers have a background colour ?
No. The stickers come as cut-outs, ready to apply with transfer tape, you only receive the coloured areas of the stickers, so the background colour they are being applied to shows through.
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Do you offer volume discounts based on quantity?
Yes, we are happy to offer volume discounts based on quantity. For quantities over 20 and over 50, discounts are available. If you have another request or need much larger quantities, simply send us an e-mail to sales@signprint.co.uk with the expected quantity and graphic type and we'll be happy to provide you discounted pricing.
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How should I prepare the surface for the decal?
Please read these instructions all the way through before starting your application. The surface must be clean, and free of all oils, waxes and dirt. Use Windowlene or a comparable cleaner to clean the glass. Generally, as long as the surface is clean, the stickers will adhere.
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How do I apply the decal?
All of our decal orders come shipped with installation instructions and are easy to fit.
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Can you create a decal from my custom design?
In most cases, Yes. Please click here to email your graphic, with details of your sizes and colour requirements.
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Can I reuse the graphic once I take it off?
No. Once the decal graphic is removed is it no longer reusable.
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